Terms of Business

Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of www.yeloshield.co.uk (the “site”). This site covers domestic and commercial electrical contracting including solar renewable technology installation.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times. THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our site is the property of Chris Yeldham and the sites creators. This includes, but is not limited to, images, text, logos, documents and anything that contributes to the composition of our site.

Links to Other Websites
Our website contains links to other websites or services that we do not own or control. We are not responsible for the content, policies or practices of any third party website or service linked to our
Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Chris Yeldham and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions, claims, damages, losses, liabilities and expenses including legal fees from your use of the site.

Indemnity
Except where prohibited by law, by using this site you indemnify and hold harmless Chris Yeldham and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, damages, losses, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the country of England.

Complaints Policy
The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times when a customer may not be completely satisfied. To ensure the business can put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.
Complaints Procedure
Either call, email or write* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where the business is unable to resolve your complaint using the business complaints procedure, as a Which? Trusted Trader, we use Which?’s dispute resolution Provider for dispute resolution. In the unlikely event that the business cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 02922670040.

*please request proof of receipt if posting.
Notwithstanding any other provisos in these Terms and Conditions, you and Chris Yeldham agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief for intellectual property infringement.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our site. We will notify changes to these Terms and Conditions via a notice on our site.

Contact Details

Yeloshield Limited, company number 10460102, registered in England. Our registered office is at 9 Little Collins, Millers Lane Outwood Surrey, RH1 5QA

01342844642

info@yeloshield.co.uk